Privacy
What Keen stores
Keen stores the information needed to run the app:
- Profile - photo, name, username
- Preferences - calibration sliders from onboarding
- Social - friends, chats, messages
- Plans & memories - activities, dates, locations, photos you add
- Usage - data needed to improve recommendations and fix bugs
Who can see what
- Profile - visible to friends and people who search for you
- Plans - visible to plan participants
- Chats - visible to chat members
- Memories & photos - visible to plan participants unless you share elsewhere
Location
Keen may use your location to suggest nearby places and sort search results. You can deny location permission and still use the app - search and manual place selection still work.
Your data
You can delete your account from Profile (tap your avatar on Home), which permanently removes your Keen account and associated data. See Deleting account or use the account deletion request page if you cannot access the app.
Terms of use
Use of Keen is also subject to our Terms of use.
Questions
For privacy-specific questions not covered here, use Contact support.