Account setup
Sign in
Keen supports three sign-in methods:
- Google - tap Google and approve in your browser
- Apple - on iOS, sign in with Apple ID
- Email - enter your email for a magic link (no password)
Tap Get Started on the login screen to see the options.
First-time setup
New users go through onboarding:
- Profile - photo, display name, and username
- Calibration - five sliders about how you like to spend time (helps recommendations)
- Terms of use - review and accept
You need a photo, name, and username before continuing.
Username
Your username is how friends find you. Choose something recognisable. You can change your display name and photo later from Profile (tap your avatar on Home).
Sign out
Profile → Log out (tap your avatar on Home to open Profile)
Troubleshooting sign-in
- Email link not arriving - check spam; open the link on the same device
- Google/Apple errors - ensure you’re on the latest app version and try again
See Contact support if you’re stuck.